Being one of the largest travel groups in the Asia Pacific region , we have a very strong inventory and buying power at negotiated rates, the benefit of which we pass on to all our clients. FBT Group is a completely transparent providing comprehensive reporting of all travel services with more than 99 types of reports that are automatically generated on our end. This helps us to create customized reports for our clients.
Corporate Travel at FBT is customer centric. Focused majorly on- evolving and providing seamless service to ensure ease of travel for all its customers. Despite best efforts, corporate travel doesn’t always take place between the hours of 9-5 and so when journeys get thrown off course, our specialist team are on hand to get things moving again. Our 24/7 service team are also on hand to manage e-tickets, re-ticketing and flight re-validations, new urgent bookings, amendments or changes to existing bookings, assistance with delayed, cancelled flights, missed connections and lost baggage.
We are technology driven company with multiple implementations both in our internal systems and the service provision models that we provide to our clients.
Our services are solution oriented and drives us to constantly upgrade our services. Also, learning from servicing clients helps us to constantly improve our services and to get the smarter technology in place. Our strength in technology as well as our seasoned and experienced travel experts works directly with our clients as consultants to setup the servicing model that will best suite the customer for seamless service.
This provides our clients with year on year savings and with the best returns on investment. Our dedicated client managers -work with clients on a regular basis to help them analyze their travel to constantly improve their travel experience.
Corporate Travel has remained at the forefront of the corporate travel industry for decades, providing an authoritative voice during every major change that the sector has seen. By working with a diverse portfolio of corporates, we’ve amassed an incredible amount of expert knowledge and unique insight, all of which we implement within our clients’ corporate travel strategies every day. With the access, influence and consistency of a steadfast global brand, as well as the local knowledge, personal touch and sector-specific expertise of an on-the-ground travel management company.
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